We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great fan, only slightly noisy on lvl 1, quite noisy on lvl. 3. Great color blue, matte material, no smell, light and perfect size. thx!
I really liked the product. ! Very good!
Everything is good, all working and in good condition. I liked it. Delivery is fast. Advise to buy.
This little fan needs an extra star, it's simply brilliant! At the lowest setting, I could just feel the breeze right across my bedroom, and I couldn't hear it with the window open. There are PC's far louder than this on max setting.
Excellent fan for individual use
The box containing the fan arrived in bad shape and look like it had been ripped open but the content was intact. So I am giving 4 stars.
To moscow came quickly. I order the products of this company for the third time, the quality is excellent. The store is super.
Arrived in 15 days to Germany, the package was severe damaged but the fan came with no defects! It works very well and it's quite powerful! Battery doesn't last 6hrs like described on speed 3, but it's okay. It's really light weight and comfortable to carry, the desk support holds tight and the noise is bearable.
The box came crumpled, but the goods are not damaged. At the highest speed blows not very much, but still blows quite well.
Very good quality and rather fast delivery! I recommend this store!
Very high quality looks... Nice feeling... Blowing fine... Worth your money!!! Recommend!!!!