We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent cables, fast delivery
Fast delivery less than 3 weeks) works
The order did not come, the store returned the money.
Perfect fit, came quickly
I take it not for the first time. Super quality! And convenient. I recommend!
I was very surprised, the shipment arrived in two weeks in mexico. it's a very reliable store, i'll keep buying here.
Everything is fine! I order the second time. Now for phones for children. Delivery 3 weeks to moscow. thanks
Lace like lace... Cute looks, neatly made .... Went long but within the delivery time
Quickly ordered. Quickly paid. Order came for a few days faster!!!
It's okay. I take several times already. I liked everything. The store's account. Official store.
The product came in time, i recommend.
Everything suits. In moscow it came quickly, strong magnet. Ideal solutions for loosened microusb on your phone. There is a feature-it is connected by any side of the connector, while charging works. However, to work as a datacenter-you need to connect strictly with a led on the connector to yourself. When you turn on the device on the computer is not recognized (well, it is clear if the wires are confused when connecting will also :))).
Very Well! Thank You.
In krasnodar region for 2 months, without tracking in russia. received at the post office. Dense synthetic braid, powerful magnet, excellent value. All norms
I'm trying not to ground the time at the tse store. Screw shvidko and yakisno!