We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality manufacturing, powerful magnet. The central contact is slightly shorter than that of topk.
strong magnet , works better than original
All good excellent product
Item not received returned money
Good item, good materials, price something high but i arrive quickly in just over 1 month, good to buy.
The goods did not get, but the store returned the money
Fast shipping. Good product. I recommend the store. Fast shipping. Good goods, ordered the third time and i will order again. I recommend the seller.
Sending and shipping fast, tracked to destination. Seller respect. The product corresponds to the description
It's okay. They threw it in the drawer. I recommend.
Everything came very quickly. Quality is good. Seller highly recommend.
Perfect fast i working!
Excellent TT store and Product Board
Delivery two weeks. all working. i order not for the first time.
The photo had a glowing cable, but it does not glow. Works through times, like everything is good, but sometimes as that contact does not get...
Ordered on may 1 came on june 19 and so everything works
Good cable. Kind of quality. How wear resistant time will show. The magnet holds well, magnetizes exactly as it should, it is only necessary to bring. The store did not extend the protection period, did not answer and the dispute lost. A day later, the cable was found in the mailbox. In general, if the seller will write me how, i am ready to pay again. The seller's photos correspond to the goods.
The goods came in the package, everything is fine, only the cable shell is soft, i hope it does not break, let's see.
I was legit sceptical that this would work well, but I'm really impressed. The magnet is strong, it even latches onto some stuff accidentally. When it's plugged it stays connected. You can't use it for data transfer as far as I know. The unpluggable end keeps dust off my socket on the phone. It's a win-win
Description can and match the goods But the goods never came. The store is not sociable. After the opening of the dispute asked the stars. I don't advise.
Everything is fine, corresponds to the description. I am happy with the purchase, despite the fact that a very long time was the parcel
Excellent cords and strong! I love them also for the fact that they are without a diode, does not light half the room at night and does not shine in the eyes, at night reading. I recommend, although it is already difficult to find such, mostly all with these nasty diodes.
The goods received. While everything works