We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The column is super. I recommend. Radio works, read the instructions. Full minced for a penny. The photo corresponds as on the site.
Delivery mega fast! 10 days in kiev. For such small sizes, the sound is more than good. Pairing without problems, all functions work. Packed so that you can play football and do not break) i recommend!
Came to samara for a month. Packed neatly, all whole, no damage. I ordered two at once, work well. The volume for such small is good. The radio just figured out how it works. With a memory card tried to connect and through bluetooth, everything works. The backlight flashes constantly, not off.
Excellent multifunctional column! Delivery is fast. Worth your money.
I ordered june 13, came on july 8 in inzu. for me it is very fast. at the time i bought it for 375 rubles with a penny. Chose black color, very beautiful column. Packed in an air piece. during transportation it was not damaged. The sound is clean, already checked. Barely figured out where the bluetooth is. but still figured out, everything is fine. The column is accompanied by a usb wire with an input under the headphone type, narrow and wide inputs. I liked everything. Thank you very much store for the fast shipping of the parcel❤
Well equal to the image works very well
I arrive in set time, good sound and charging time.
good item and they arrive very quickly .I recommend this store......
Very nice. I haven’t used yet because it was purchased for a raffle prize but it looks like great quality
Everything was fine. Delivery is fast. Packing is chic.
The column is good, the sound is loud, the bluetooth is very useful.