We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
16-07 ordered, 29-07 received
It came quickly for a week did not try as we try to add a review
Shipping super fast. I recommend
Magnet strong. took for a balcony with thick glass.
Excellent product, corresponds to the description, ordered on the glass 7mm, washes perfectly. Delivery is fast. Seller recommend.
Everything's fine. On a simple double-glazed window holds well. Super.
About the delivery there were questions to the store. I ordered the goods only because the delivery was indicated from the russian federation and in the reviews wrote about fast delivery. In fact, the parcel was about a month and from china. With delivery from china could be found much cheaper, bought for fast delivery. Came in a protective package, in the "puff", between the magnets a protective insert that would not be magnetized and did not break the elastic band. In the kit there are additional sponge liners and sealing gum. I took the weakest magnet, because. Windows on the balcony are panoramic and in one glass. Holds firmly. On dry practically does not move, it is necessary to moisten and add a cleaner. And join the movement. Sharp angle forward. Cleans for 100%. We need to be cool. Minus the seller for deception with delivery.
I ordered the largest thickness of the glass package, but there is not enough magnet strength. Apparently this option for double glass packages is not suitable or only for my not suitable .... Delivery 2 days!
There is delivery from r. f. (moscow) to the vladimir region, by mail r. f., it came to 4 days, the product corresponds to the description, on the window did not try, through the table top of the office table, 2 cm thick, magnets hold, the answer does not fall off, in the kit there are replaceable rubber bands and napkins, but napkins, i think, are not enough
Dispatch very fast, two weeks. It looks good quality the material and the magneto is really powerful.
It came normally but does not take a double-glazed windows
On double-glazed windows does not hold. only on simple windows. garbage.
The order was issued 05.04 received 10.04, brought the courier home. Very satisfied with the store, definitely recommend!!!! The wiper has not yet tried.
The thing is super! Single-glazed windows wash perfectly, the double-power magnet may not be enough. I ordered the most powerful magnet. On the usual single glass it is very difficult to move from place to place. I recommend. Delivery for 5 days to st. petersburg.
Very useful thing)) it probably came days for 4 in flax. area, washes the windows well, the main thing to study "technique" in which direction to drive, so that there were no divorces)) windows panoramic single-batch on the loggia, so such a thing is indispensable. Photo before and after))
Until i tried, the magnet is strong... fast delivery, everything is ok.
Very satisfied with the purchase. The goods came within a week, delivery by courier. Easy to handle, very clear design even without anal, very strong magnet, so you need to be careful. In the case i'll try later, then i'll write in addition.