We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My fastest deal on ali!))) ordered 17.07, already 23.07 received. Many thanks to the store and the shipping service! The mop itself is light, but made very well. Everything is fixed with screws and latches. Velcro cloth (i think it can be replaced with a newspaper if necessary), the scraper is removable. In the photo, the handle for clarity is extended to the maximum length. In the coming days, if the weather will allow, i will try to try out :)
Excellent quality and functionality.
It is my green-strong and at the same time collapsible. Great!
Excellent mop for washing windows and balconies. We have the 7th floor and very large windows on the loggia, just do not wash with a rag. Accidentally caught my eyes and immediately ordered. A good thing, though, it is necessary to stick to it. I recommend both the product and the store. Delivery is pretty fast.
Speed is incredible. Ordered the day before yesterday, even the track does not hurry. and today already delivered
The package to novosibirsk came very quickly about a week, another week was in the city. Everything came as a whole, as in the photo. I did not use it yet, but i think if the handle is expanded to the full length, then the flimsy design. I'm afraid it will break or bend. But personally, i do not need all the length for washing windows. I think the strength is enough)
Very good thing!!!! A bunch of glasses on the balcony, washed perfectly!!!! Fast shipping
I have not yet tried in work, as i try, i will write! Thank you very much! The parcel came quickly!
Super fast delivery, courier! well packed! true pen a little mint! Done well, well! Until i used it, i'll try to unsubscribe!
The service of the store is satisfied. The store certainly recommend. The goods came quickly enough and in a safe form
Excellent brush for washing windows. Thank you. I recommend.
Brush of excellent quality. After checking in the work, i will add a tip. Thank you to the store.
Came quickly. Not yet used, but it seems to me that an excellent option for those who can no longer look at the glowing from the windows of relatives
The order came very quickly-in a week. The truth when i chose from similar models, i wanted a monolithic turn, with the team came. But not critical. All good quality, mounts, aluminum stick, extends to normal length. Packed was good. I'll try in the case-i'll write. Thanks to the store.
Good goods. Wonderful store. I advise you to buy. The mop can easily be pressed to the glass-there is a clamping mechanism.
Received within two weeks. There are small dents on the tube the parcel came mint. In general, i recommend everything well